Shipping policy

Shipping Policy

At LUVA, we strive to process and dispatch all orders as quickly as possible. Orders are typically processed and shipped within 2 to 4 working days after successful order confirmation and payment verification.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details, allowing you to monitor the progress of your delivery in real time.

Delivery timelines generally range between 5 to 7 business days, depending on your location and the availability of courier services in your area. While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, public holidays, logistical delays, or courier service disruptions may occasionally affect delivery times.

Please ensure that the shipping address and contact information provided at checkout are accurate. LUVA cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.

If you have any questions regarding your shipment or require assistance with tracking your order, please feel free to contact our customer support team.